Privacy and Cookies Policy

Privacy and Cookies Policy

Privacy Policy

Our commitment:

  • We will protect your data as much as we protect ours and will not store it if it is not necessary to provide you with a better service.
  • We will only use your data to provide you with an exceptional user experience and you can always decide what type of information you want to receive.
  • At all times we will speak clearly, without surprises or detours.

We are aware of the importance of guaranteeing the right to data protection of users and in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, relating to data protection. of natural persons with regard to the processing of personal data and the free circulation of these data (GDPR), as well as in compliance with the applicable national regulations on data protection, information is provided on the following points related to the processing of personal data in Imagina and Compra Online.

Identification of the person responsible for the treatment:

The person responsible for the processing of the data collected through this website is RT PREMIUM ALCAZAR SL, hereinafter, Imagina y Compra Online, with address at Calle Antonio Fernandez Molina 6 2 A, 13600 Alcázar de San Juan (Ciudad Real), with CIF B-13624374 and registered in the Commercial Registry of Ciudad Real. You can contact us through that address, or by email at info@imaginaycompraonline.com.

Purpose of the processing and nature of the data collected

Depending on the form that you complete in each case, the data will be incorporated into a file owned by this company and may be processed for the following purposes:

  • Web clients: When you purchase a product on our website, the data you provide us will be used to process, ship and invoice the purchased products. In order to place orders in the online store, each customer will provide, voluntarily and under their responsibility, their personal data (name, surname, address, telephone number, billing information and payment method), which must be true and accurate. The User who formalizes the online purchase process declares to be the owner of the information provided, or failing that, to have authorization from the person on whose behalf he or she carries out the transaction. Furthermore, whenever it is necessary to enter personal data to use or contract a service, the user guarantees that they are over 14 years of age, and RT PREMIUM ALCAZAR SL reserves the right to exclude from the services any user who has provided false data, without prejudice. of other actions that proceed by law.
  • Newsletter and commercial communications: In cases in which you give us your consent as provided in current regulations, we will use your identification and contact data to send you information about the latest developments on the website, news of interest, as well as promotions and offers. of our products and services. This information can be sent by postal, telephone and/or electronic means. If you subscribe to our newsletter, we will send you periodic communications via email, with information on topics related to the gift sector. The validity of the promotions that we send you may be subject to the availability of the products and more specific specifications regarding them. If you have any questions, we will inform you about the conditions of the promotions through our Customer Service Department.
  • Request for information or questions about the product sheet: The data you provide us through the forms related to the product sheet (name, surname and email address) will be used to respond to the query or request for information about the indicated product. .
  • Contact: The personal data that you provide us through the contact form will be processed solely to respond to your query or request. The information collected is limited to identification and contact data, as well as data related to the nature of the request you send us.
  • Registered users: The information you provide us when registering is used to manage users of the website, consult your orders and make your purchases more easily. You can also indicate your rating in relation to the products you purchase through our website, request that we inform you when there is availability of a product out of stock and remind you about purchasing products or birthday calendars and special dates.
  • Other purposes: we may also use your data to carry out statistical studies that allow us to design improvements in the services provided and to carry out basic administration tasks.
  • Information about your credit card: To guarantee your security, RT PREMIUM ALCAZAR SL will not store any of your credit card information. At the time of processing your order, your card data will be transmitted, with the exclusive purpose of making the payment corresponding to your order, to the first-class financial institution selected by RT PREMIUM ALCAZAR SL for processing the payment. . Your data will be transmitted encrypted and in accordance with the most advanced security standards.

RT PREMIUM ALCAZAR SL will not accept false registration attempts or attempts to impersonate the identity of people or companies. The provision of false information in the registration form will imply the automatic cancellation of the user. We reserve the right to verify the information provided by telephone verification.

Legal basis for data processing

The legal basis that legitimizes the processing of data is the consent of the interested party, which may be revoked at any time, and the execution of the contractual relationship established when purchasing a product on imaginaycompraonline.com.

Data recipients:

We do not and will not sell your personal information to third parties, including your name, address, email, or credit card information. Nor will we make international transfers of them. However, the data you provide may be shared with the following categories of companies in order to offer you our services, as set out in this statement.
Companies that carry out activities to get your purchases to you, such as payment service providers, warehouses, packers and courier companies.
Professional service providers such as marketing agencies and other partners who help us run the business.
Credit reference agencies, first-level financial institutions, security agencies and fraud prevention agencies.
Companies approved by you.

Marketing messages:

If you indicate that we can do so, we will send you marketing messages by email or SMS to keep you up to date with all the news from Imagina y Compra Online and to help you discover our products.

If you do not want to receive marketing messages, you can notify us through any of the following means:

  • Our contact form,
  • Through a certified letter that you can send to the postal address mentioned above
  • By writing to our email info@imaginaycompraonline.com

Please note that stopping marketing messages will not stop service communications such as updates on the status of your order.

Viewing online ads:

Like many companies, we place Imagine and Buy Online banners and ads when you are on other websites and applications. We do this using a variety of digital marketing networks and advertising exchanges, and we use a range of advertising technologies, pixels, advertising tags, cookies and mobile identifiers, as well as specific services offered by some sites and social networks, such as the Facebook custom audience.

The banners and advertisements that you see are based on the information we have about you, or on your previous use of Imagina y Compra Online or on the banners and advertisements that you have previously clicked on.

Save your information:

We will keep your information for the time necessary for the management and provision of the service you request or for the purposes for which said information was collected, as long as there is a mutual interest to maintain the purpose of the treatment and as long as you do not revoke your consent or do not request us its suppression.

However, when you ask us to delete your data by the established means, it will remain duly blocked for as long as it may be necessary to comply with legal, contractual or regulatory requirements, prevent fraud and abuse, enforce our terms and conditions. , or for the exercise or defense of claims, resolution of disputes; cases in which recovery would be necessary.

You have many rights related to your personal information:

  • The right to be informed about how your personal information is used.
  • The right to access the personal information we have about you.
  • The right to request correction of inaccurate personal information we hold about you.
  • The right to request the deletion of your data, or to interrupt its processing or collection, in some cases.
  • The right to stop marketing messages and withdraw your consent to other content-based processing at any time.
  • The right to request that we transfer elements of your data to you and other service providers.
  • The right to lodge a complaint with the regulatory body regarding data protection (such as the Spanish Data Protection Agency).

RT PREMIUM ALCAZAR SL is committed to complying with its obligation to secrecy of personal data and its duty to treat it confidentially, and assumes, for these purposes, the technical, organizational and security measures necessary to prevent its alteration. , loss, treatment or unauthorized access, in accordance with the provisions of applicable legislation.


We use cookies to offer you a better experience. You can find detailed information about the cookies used in our Cookie Policy.

If you prefer, you can configure your browser to display the receipt of cookies on the screen and prevent their installation on your hard drive. RT PREMIUM ALCAZAR SL is not responsible for any problems or errors in the operation of the website that may appear due to said changes and in the configuration related to cookies.

Exercise your rights:

Any registered user may at any time exercise the rights of access, rectification, deletion, portability of data, limitation and opposition to the processing thereof, by sending a written notification to the postal address: Edificio Europa I – Carretera de Fuencarral 24, under 3. 28108 Alcobendas Madrid. You can also exercise your rights through our contact form.

Users will also have the right to file a claim with the competent data protection authority (the Spanish Data Protection Agency) if they consider their rights have been violated.

Changes to how we protect your privacy:

From time to time we may make changes to this page to reflect how we process your data.
In the event that we make any significant changes, we will clarify it on our website imaginaycompraonline.com or by any other means of contact such as email, so that you can review and decide on the changes before continuing to use our services.


Access to this Website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User - on the different devices they may use to browse - so that the server remembers certain information that will later be read only by the server that implemented it. Cookies make browsing easier, more user-friendly, and do not damage the browsing device.

Cookies are automatic procedures for collecting information related to the preferences determined by the User during their visit to the Website in order to recognize them as a User, and personalize their experience and use of the Website, and they can also, for example, help to identify and resolve errors.

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website and the sites visited just before and after the Website. However, no cookie allows it to contact the User's telephone number or any other means of personal contact. No cookie can extract information from the User's hard drive or steal personal information. The only way for the User's private information to be part of the Cookie file is for the user to personally give that information to the server.

Cookies that allow a person to be identified are considered personal data. Therefore, the Privacy Policy described above will apply to them. In this sense, the User's consent will be necessary for their use. This consent will be communicated, based on an authentic choice, offered through an affirmative and positive decision, before the initial, removable and documented treatment.

Own cookies

They are those cookies that are sent to the User's computer or device and managed exclusively by transparentgift for the best functioning of the Website. The information collected is used to improve the quality of the Website and its Content and your experience as a User. These cookies allow us to recognize the User as a recurring visitor to the Website and adapt the content to offer content that fits their preferences.

Third party cookies

They are cookies used and managed by external entities that provide transparentgift with services requested by it to improve the Website and the user experience when browsing the Website. The main objectives for which third-party cookies are used are to obtain access statistics and analyze navigation information, that is, how the User interacts with the Website.

The information obtained refers, for example, to the number of pages visited, the language, the place from which the IP address from which the User accesses, the number of Users who access, the frequency and recurrence of visits, the time of visit, the browser they use, the operator or type of device from which the visit is made. This information is used to improve the Website, and detect new needs to offer Users Content and/or service of optimal quality. In any case, the information is collected anonymously and Website trend reports are prepared without identifying individual users.

You can obtain more information about cookies, information about privacy, or consult the description of the type of cookies used, their main characteristics, expiration period, etc. in the following link(s):

 https://analytics.google.com/analytics/ https://www.pinterest.com/  
https://www.facebook.com/ https://www.tiktok.com/

The entity(ies) in charge of providing cookies may transfer this information to third parties, as long as it is required by law or a third party processes this information for said entities.

Disable, reject and delete cookies

You can see the cookies you have installed, block them or delete them through the options of the browser you are using (consult your browser's help to find out how to do this). Here is information for some of the most popular browsers:

Acceptance of this policy

If you continue browsing imaginaycompraonline.com, we will consider that you accept this cookie policy.

If you have any questions, contact: info@imaginaycompraonline.com